General Terms and Conditions

The following Terms and Conditions apply to:
- Online booking of companies’ overnight packages -
Online purchase of holiday vouchers for overnight accommodations companies
on www.therme.at/en

Gutscheinbestellungen

§ 1 General Information

We carry out your order on the basis of the subsequent General Terms and Conditions of Business. We do not acknowledge any provisions deviating or conflicting these business conditions, unless we accept them in writing. In the case of acknowledgement, it is limited to the respective business.

§ 2 Conclusion of the Contract

Loipersdorf Tourist Board - as the agent between voucher-purchaser and voucher-supplier undertakes to accept the order of the purchaser according to the stipulations stated on the website. In the case of typing, printing and arithmetic errors, the Loipersdorf Tourist Board is entitled to cancel the contract.

A sales contract for the voucher is fulfilled when the purchaser submits the necessary personal data in due form and Loipersdorf Tourist Board as the agent confirms the order of the customer either via telephone or via email.

§ 3 Delivery, Prices, Method of Payment

The chosen voucher from the respective enterprise can be printed out only after online payment has been made (for example via credit card). Every single voucher is marked with an individual number by the system. Validity is only given if the voucher carries this individual mark. The respective enterprise is responsible for any and all services and prices stated on the voucher. The enterprise shall render any and all services stated on the voucher itself or/and take over any and all external services occurring. Loipersdorf Tourist Board only acts as the agent and clearing centre for any and all vouchers. Loipersdorf Tourist Board does not render any other services within this business transaction.

§ 4 Privacy Policy

Any and all data necessary for the order processing shall be passed on only to the respective enterprise and Loipersdorf Tourist Board as the clearing centre, complying with the rules and regulations of the Data Protection Act.

§ 5 Validity and Replacement

The validity of the voucher is limited to 1 year from purchase order date. The validity time can only be prolonged after consultation with the respective enterprise. The voucher cannot be redeemed for cash.

§ 6 Application of Law and Jurisdiction

Austrian Law applies exclusively, excluding United Nations Convention on Contracts for the International Sale of Goods. It is agreed that any and all disputes arising from this contract shall rest with the competent court for such matters in the city in which our registered office is located. We shall also be entitled to take legal action at the place of general jurisdiction of our contracting party.

§ 7 Final Clauses

In the event one of the above stated clauses shall be invalid, this does not have any effect on any and all other clauses. Instead of these invalid clauses a provision as similar as possible shall come into effect.

IG Therme Loipersdorf
8282 Loipersdorf 152

 

Online Buchen

 Section 1 General information

We carry out the online booking based on the following General
Terms and Conditions (GT&Cs). We do not recognise any provisions which conflict with or differ from these Terms and Conditions
, unless they are acknowledged by us in writing.
In the event that such recognition is granted
, it shall be restricted to that particular transaction.

Section 2 Conclusion of the booking contract

The Tourism Association of Loipersdorf undertakes to forward the guest’s online booking to the
company which has been booked. The Tourism Association of Loipersdorf is entitled to withdraw from the contract in the case of
spelling mistakes, typing errors and calculation errors on the website.
The online booking is completed provided that the guest accurately provides the necessary personal data and
either makes an advance payment online or selects to pay on site (on arrival).

The guest receives a
written booking confirmation with the following details:
- Name and address of the booked business
- List of all the business’s booked holiday services
- In the case of advance payment online, a confirmation of the amount paid online

Section 3 Delivery, prices, payment methods

The online booking is legally binding only after the booking confirmation has been received. The amount paid includes the specified services plus all taxes. The respective company (accommodation provider) is responsible for the services and prices provided. The accommodation company provides all the services listed itself and/or oversees all external services provided therein. The Tourism Association of Loipersdorf is only the intermediary for all online bookings and, in the case of the online advance payment, also the clearing house. The Tourism Association does not provide other services within this business process.

Section 4 Data privacy

The data required for processing the order is saved in compliance with
the provisions of the Data Protection Act and is only disclosed to the respective
company and the Tourism Association of Loipersdorf as the clearing house.

Section 5 Cancellation policy for online advance payment

The guest can cancel the online booking in writing prior to the departure date.
The following cancellation rates apply for both the booked company (accommodation provider)
and for the guest (online booker):
In the case of cancellations,

the guest is entitled to demand the following reimbursement:
 100% of the total amount up to 30 days before arrival
70% up to 14 days before arrival
 40% between 13 and 8 days before arrival 0% 7 days before arrival

.
The percentages are based on the net sum of the booking amount
(minus the debit discount and
booking fees deducted by the company for online payment). The current going rate for these fees is max. 3.2% + 20 VAT
of the booking amount.
The accommodation provider shall reimburse the guest after the accommodation provider’s account has been credited with the amount
paid online.
Any other percentages or the possibility to rebook must be negotiated directly between the
accommodation provider and the guest.

Section 5a Cancellation policy for online bookings made with ‘Payment on site’ (on arrival).

The guest can cancel the confirmed online booking in writing prior to the departure date.
The following cancellation rates apply for both the booked company
(accommodation provider) and for the guest (online booker):
The accommodation provider reserves the right to

deduct the following percentages from the overnight price:
0% of the total amount up to 30 days before arrival
40% up to 14 days before arrival
 70% between 13 and 8 days before arrival
 100% 7 days before arrival.
Any other percentages or the possibility to rebook must be negotiated between the
accommodation provider and the guest directly.

Section 6 Applicable law and jurisdiction

Austrian law shall apply exclusively, excluding the UN Convention on Contracts for the International Sale of Goods.
For decisions regarding all disputes resulting from this contract, the local court of competent jurisdiction at the headquarters
of our company shall be responsible.
However, we also have the right to file suit at the contract
partner’s general court of jurisdiction.

Section 7 Final provisions

Should any of the aforementioned provisions be invalid, this shall not affect the validity of the other provisions.
Furthermore, it is noted
that all travel provisions which are not expressly set out in the points above are subject to
Austrian Hotel Contract Conditions
or to a valid regulation which comes as close as possible to it.

IG Therme Loipersdorf
8282 Loipersdorf 152